I am not an MSN customer, but I would be hopping mad if I was. How can the company that makes Windows have such a poorly run ISP?
Their servers go down regularly these days, which, it being 2004, is piss-poor performance with respect to other ISPs.
I wonder if they eat their own dogfood over at MSN. MSN’s server OS is 2003 Server? MSN mail servers run Exchange? MSN web server all IIS? What a nightmare.
If you are trying to build trust in your software, in your operating system, in your business, then run your ISP more professionally. Please.
MSN Services Go Dark Again [microsoft-watch.com]